Privacy Policy & HIPAA Notice of Privacy Practices

Last updated: January 23, 2026

1. Privacy & Confidentiality

Bilingual Heart Counseling Health Services LLC is committed to protecting the privacy and confidentiality of all users and clients, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

2. Information Collected

Information collected through this website may include name, contact information, and general details for administrative or screening purposes. Submission of information does not establish a therapeutic relationship.

3. Protected Health Information (PHI)

Once services begin, clinical information is considered Protected Health Information (PHI) and is safeguarded in accordance with HIPAA regulations.

4. Use and Disclosure of Information

Information may be used to provide services, coordinate care, communicate regarding appointments, and process insurance claims. Information is not sold or shared for marketing purposes.

5. Telehealth Services

All services are provided exclusively via secure telehealth platforms. Electronic communication involves inherent risks, which are acknowledged by participation in services.

6. Insurance and Billing

Limited information may be shared with insurance providers as required for billing and coverage determination.

7. Client Rights

Clients have the right to access, request amendments to, and receive disclosures of their health records, as permitted by law.

8. Legal and Safety Disclosures

Information may be disclosed without authorization when required by law, including concerns of safety, abuse, neglect, or court orders.

9. Website Security

Website forms should not be used to transmit sensitive clinical information.

10. Services for Minors

For minor clients, parents or legal guardians generally have access to records, subject to applicable laws and clinical judgment.

11. Language of Services

Services are offered in English and Spanish.

12. Updates to This Policy

This policy may be revised periodically. Continued use of the website constitutes acceptance of any updates.

Contact

Bilingual Heart Counseling Health Services LLC
Licensed Clinical Counselor
Telehealth Services Only
Licensed in Maryland and Florida. .